Privacy Policy

 This document outlines how personal information may be collected and used on this website. These terms cover this website and it's content exclusively and do not include website that are linked, or malicious third parties.

It is our commitment to end users to operate this website with integrity and honesty, taking the time, effort and care to protect users and any information that may be provided.

Who I am:

Company name: Kim Edith

Address; Studio 6, Hotwalls, Broad Street, Portsmouth, PO12FS

My website address is https://stitchbookstudio.com

Collection of Information

We collect information you provide directly to us. For example, we collect information when you create an account, subscribe to a newsletter or email list, participate in an event, survey, contest or promotion, make a purchase, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, payment information (such as your credit or debit card and billing address), preference or interest data, and any other information you choose to provide.

We only ask you for the minimum information we need to provide you with a professional service at the time of ordering. The information provided is only used to fulfill your specific request and cannot be used for any other purpose unless permission is given by the person providing the information.

We will only contact you with information about our products and services and only then if you choose to participate in our Newsletter or mailing programme (Via MailChimp), which you can opt out of at any time.

Online Orders and Payments:

We use Creat Payments (WorldPay) and Paypal to fulfil payments through our online shop. We do not retain any of your financial details, once your purchase has been completed.

Personal information, such as name, address, phone number, and email address, is collected for purposes of client communication for order fulfilment, and is retained for tax purposes for 5 years. This information is stored securely both off and on-line. All personal information entered into PayPal will be subject to PayPal’s privacy policy.

Comments:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Cookies and Tracking Information

This site may use cookies or browser tracking technologies to provide a better overall user experience. Personal information cannot be collected by these methods unless expressly provided by the end user. Aggregate cookie and tracker information may be shared with third parties.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

We use the following cookies:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of the e-billing services.

Analytical/performance cookies

They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

Functionality cookies

These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region).

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Some specific examples:

Pop-Ups: We use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more pleasant while still delivering time sensitive messaging.

Comments:

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded Content:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Affiliate Marketing:

From time to time, we may engage in affiliate marketing. This means that if you use an affiliate link to make a purchase, the we will receive a commission on that purchase. All efforts are made to ensure that affiliate links are disclosed in accordance with the FTC.

We are a participant in the Amazon Services LLC Associates Program, and Awin (through which we promote Etsy). These services use cookies to track movement across sites.

Rights to information:

If you have made purchases from this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have any concerns or wish to contact someone about privacy on this site, please email kim.edith@stitchbookstudio.com

Distribution of Information

We may only share your personal information with government agencies or other companies assisting us in fraud prevention or investigation, and when it is legally required for us to do so. This information is never shared with third-party companies for marketing purposes.